Effective Date: July 2026
Affinity Biohazard Solutions (“Affinity Biohazard Solutions,” “we,” “our,” or “us”) is committed to protecting the privacy of every individual who visits our website or contacts us for services. Because many of the situations we handle are sensitive, we understand the importance of treating your information with professionalism, discretion, and care.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
When you contact us through our website, by phone, or by email, we may collect information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Any information you choose to include in your message
When you visit our website, certain technical information may also be collected automatically, including:
- IP address
- Browser type
- Device type
- Pages viewed
- Date and time of your visit
- General location based on your IP address
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and service requests
- Schedule appointments and emergency response services
- Communicate with you regarding requested services
- Assist with insurance documentation when applicable
- Improve our website and customer experience
- Maintain website security
- Comply with applicable legal obligations
We collect only the information reasonably necessary to provide our services.
Website Analytics and Advertising
To improve our website and measure the effectiveness of our advertising, we use analytics and advertising technologies, including services provided by Google. Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to our website.
Information submitted through our contact form is used only to respond to your inquiry, provide requested services, and communicate with you. We do not sell your personal information or use the information you submit through our contact form for personalized advertising.
Cookies and Opt-Out Rights
Our website uses cookies and similar technologies to support website functionality, improve user experience, analyze website traffic, and measure advertising performance. Visitors can opt out of Google’s use of cookies or device identifiers by visiting Google’s Ads Settings. Alternatively, you can opt out of a third-party vendor’s use of cookies for interest-based advertising by visiting the Network Advertising Initiative opt-out page.You can also manage or disable cookies through your browser settings, although doing so may affect certain website features.
State Privacy Rights (Texas and Arizona)
Depending on your state of residence (including Texas and Arizona), you may have specific rights regarding your personal information under applicable state laws. These rights may include the right to request access to, correction of, or deletion of your personal data, as well as the right to opt out of certain data processing practices. To exercise any of these rights, please contact us using the information provided below.
Information Sharing
Affinity Biohazard Solutions does not sell or rent your personal information.
We may share information only when necessary to:
- Provide requested services
- Work with trusted service providers who assist in operating our business or website
- Assist with insurance claims when authorized by you
- Comply with applicable laws or legal processes
- Protect the rights, safety, or property of our company, clients, or others
Confidentiality
Our work often involves sensitive personal and family circumstances. Information you provide is handled with professionalism and discretion and is used only to respond to your request, provide services, assist with insurance documentation when applicable, and fulfill our legal and business obligations.
We do not publicly disclose client identities, service locations, or project details without permission unless required by law.
Data Security
We maintain reasonable administrative, technical, and organizational safeguards designed to help protect personal information from unauthorized access, disclosure, alteration, or misuse. While no method of transmitting information over the internet can be guaranteed to be completely secure, we continually work to protect the information entrusted to us.
Data Retention
We retain personal information only for as long as necessary to provide requested services, maintain required business records, comply with legal obligations, and resolve disputes when applicable. When information is no longer needed, it is securely deleted or disposed of.
Third-Party Websites
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our website is intended for individuals seeking information about our professional services and is not directed to children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any changes will become effective when posted on this page.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us.
Affinity Biohazard Solutions
Phone: (833) 933-6246
Email: info@affinitybiosolutions.com
Service Areas: Texas and Arizona